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Shipping Policies
SHIPPING POLICIES
We offer free first-class and priority shipping with USPS for all orders over $75 within the continental US.
Once your order has been shipped, you will receive an email with the tracking number.
Please check your emails regularly after placing an order in case we need to verify your address or have any other questions.
Please be diligent when providing your payment and shipping information. We are not responsible if a package is delivered to an incorrect or incomplete address or is returned to us. If we need to resend a returned package due to an incorrect or incomplete address, we will have to charge you for the reshipping expenses, even if you originally qualified for free shipping.
Lost or Delayed Packages
Once the tracking information indicates that the package has been accepted by the post office, we cannot be held responsible for any delays or losses.
Shipping Times within the Continental US
(Not including processing times, weekends, and holidays)
- First Class: Estimated 3-5 business days
- Priority Mail: Estimated 2-4 business days
- Express Mail: Estimated 1-3 business days
International
You are responsible for all import fees that may be assessed by customs.
Contact
You can reach us at info@chilld.com, or you can call us at 702-280-2974. Please leave a detailed message, and someone will return your call within 24 business hours.
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